Terms of Service & Engineering SLAs
Effective Date: July 2026 // Revision 2.2
1. Master Engineering Services Agreement
By accessing or engaging Solvark Technology Inc. ("Solvark") for software development, cloud infrastructure design, digital transformation, or technical consulting, client agrees to these Master Terms of Service.
2. Intellectual Property (IP) Ownership
Upon full payment of project milestone fees, all custom software code, UI/UX design assets, database schema migrations, and technical documentation created specifically for the client become 100% sole intellectual property of the client.
3. Service Level Commitments & Uptime
Managed cloud infrastructure deployments are backed by Solvark's 99.99% system availability SLA. In the event of unscheduled downtime exceeding SLA thresholds, client receives service fee credits in accordance with individual Master Services Agreements (MSA).
4. Governing Law & Dispute Resolution
These terms are governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles.